CITES Help Desk

Hours

For complete information, including when we are open and how to contact us, see Contact Information.

The Help Desk will be open during move-in weekend and Labor Day weekend.
Saturday, August 23 - 10:00 AM to 6:00 PM
Sunday, August 24 - 10:00 AM to 8:00 PM

Saturday, August 30 - 10:00 AM to 6:00 PM
Sunday, August 31 - 10:00 AM to 8:00 PM
Monday, September 1 - Closed in observance of Labor Day

Our normal hours of operation begin Monday, August 25.

Walk-in: Room 1211 DCL (map below)
8:30 AM to 5:00 PM Monday through Friday

Phone: (217) 244-7000 or (800) 531-2531
8:30 AM to 8:00 PM Monday through Friday
5:00 PM to 8:00 PM Sunday

Email: consult@illinois.edu
8:30 AM to 5:00 PM Monday through Friday
5:00 PM to 8:00 PM Sunday

Chat: click the Live Help Chat button on any Help Desk web page
8:30 AM to 5:00 PM Monday through Friday

Fax: (217) 333-4368

The Help Desk is closed on campus holidays, including September 1, 2008 (Labor Day).

Services

Please see our CITES Help Desk Services web page for detailed information about the services we provide. The Help Desk also maintains a current listing of supported software.